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Terms of use

Art. 5. Right of withdrawal of the Buyer

a. The Buyer shall be entitled to exercise the right to cancel the contract within  ten (10) working days from the day you received the Products purchased on the Site. The right of withdrawal must be exercised by registered letter with acknowledgment of receipt. The communication can be sent, within the same period, by telegram, fax and / or e-mail, provided it is confirmed by registered letter with acknowledgment of receipt within 48 (forty eight) hours. The Products must be returned to the Seller within  30 (thirty) days from the date of receipt. The only costs payable by the Buyer for the exercise of the right of withdrawal under this Article 5 is the direct cost of returning the Products to the Seller.

 

b. The right of withdrawal shall be deemed correctly exercised by the Buyer if all the following conditions are met:

  • the Return Form must be properly completed and submitted to the Seller, 
  • the products must not have been used, worn, altered and / or damaged, 
  • the label must still be attached to products with the disposable seal; 
  • the products must be returned in their original packaging (such as but not limited to, in the case of batteries, the packaging must be original seal), 
  • the Products must be returned to the Seller in a single shipment. The Seller reserves the right not to accept items from a single order returned and delivered at different times, 
  • the seller must receive the returned products within thirty (30) working days from the date on which the Buyer has received the products.

 

c. In the event that the Buyer have terminated the contract in accordance with the provisions in art. 5.2), the Seller will refund the full price of products purchased, while the shipping charges for delivery in the origin of products purchased will not be refunded, except in the case where the return of the Products resulting from a cause attributable to the Seller ( as in the case where the products do not possess the essential characteristics promises, with obvious manufacturing defects or there were errors in the delivery).In particular, once the Seller has received the return of the Buyer and checked that all the requirements referred to in art. 5.2 have been complied with (i) the Buyer will receive email confirmation of acceptance of the return, and (ii) the Seller will activate the procedures for reimbursement of the Buyer within thirty (30) working days from the date on which the Seller is aware of 'exercise of the right of withdrawal by the Buyer. Except, of course understood that the actual time for crediting or returning the amounts paid by the Buyer to purchase the Products will also depend on your credit card / debit card used. It is also understood that if there is no correspondence between the recipient of the products indicated in the order form and who made the payment of amounts due for their purchase, the refund of amounts arising from the withdrawal of the Buyer will be performed by the Seller against who made the payment.

d. In the event that the Buyer does not have terminated the contract in accordance with the provisions in art. 5.2) and the return of the Buyer can not be accepted because it does not conform to the above conditions, the Seller will inform the Buyer by e-mail. In this case, the Buyer may choose, communicating by e-mail to the seller, to get back at his own expense Products purchased; in the event that the Buyer is not interested, the Seller reserves the right to retain the products and the amount paid for the purchase of the Products.